This is the place to get all your questions answered…

image by @oliverparker

Lets talk Frequently Asked Questions:

My size is sold out - what are the restock turn around times?

Fly South intentionally works with small runs of clothing, so as to avoid over production. We do small drops and restock clothing every 1-2 months. If a specific size or colour is sold out we encourage you to reach out, and we’ll be able to stay in touch as to when its due back in stock.

Leather goods are made by us, so restock turn around time is much quicker. Expect 1-2 weeks for a new piece to be made. We offer a wide range of styles and signature colour ways, however we also encourage you to design your own wallet. We are happy to collaborate with you to choose your favourite colours - lets chat custom! Email flysouthau@gmail.com

Whats your returns policy?

We offer exchange ONLY, and encourage you to reach out asap if there is any fit issues. Christmas gift purchases have 35days from the date of purchase to exchange. Regular purchases have 28days to exchange. Email us at flysouthau@gmail.com to make it happen.

Faulty item? We of course are happy to exchange, chat over repair options, or offer a full refund on faulty items.

Do you offer international shipping?

Yes! We will just process your order a little differently, so email us directly at flysouthau@gmail.com and we’ll chat out shipping options.

Where are you stocked?

You can shop at our online store: https://www.flysouth.au/shop

We hold several market stalls a year. You can find the most up to date information about this on our instagram @flysouth.au

If you’re a store who is interested to stock us, please reach out! We’d love to chat! flysouthau@gmail.com